Support

We usually reply within 1–2 business days.

Frequently Asked Questions

How do I add a caregiver to my baby's profile?

Go to Settings → the baby profile sharing option and send an invite by email. Once accepted, the caregiver sees the same logs, summaries, and timeline in real time.

Does Lovey work without an internet connection?

Yes. If you're offline, new logs are saved on your device and automatically synced to your account as soon as you're back online.

How do I export my baby's data?

Data export is being rebuilt and is temporarily unavailable in the current release. If you need a copy of your data in the meantime, email soufianxlm@gmail.com and we'll send it to you directly.

How do I delete my account and data?

Email soufianxlm@gmail.com from the address associated with your account and request deletion. We'll confirm once your account and associated baby data (that you're the only caregiver for) have been permanently removed. See our Privacy Policy for details.

I found a bug or have a feature request.

We'd love to hear about it — email soufianxlm@gmail.com with as much detail as you can (what you were doing, what you expected, and a screenshot if possible).

Is Lovey available in my language?

Lovey currently supports English, Spanish, French, German, Chinese, Japanese, Korean, Arabic, Hindi, and Portuguese. You can change your language from Settings at any time.